Camp & Drive

Terms and Conditions

1. Reservation and Payment
To secure a booking for the campervan, an advance reservation fee of 40% of the total rental cost is required. By making the reservation, you agree to pay the remaining balance of the rental cost and the deposit on the day of the vehicle pick-up, at the latest. Please note that the reservation fee is non-refundable.

2. Deposit
The deposit of 800€ will be fully refunded provided that the vehicle and its accessories are returned in the same condition as when they were picked up, without any damage. A delay of up to 7 working days may be applied before the deposit is refunded.

3. Pick-Up and Changes
The pick-up time is pre-arranged with the agent. If you need to modify the pick-up time or location, please notify the agent as soon as possible. Additional fees may apply depending on the change in time or location, and the agent will inform you accordingly.

4. Vehicle Condition
The vehicle you are renting is in safe and roadworthy condition. We guarantee that it is fit for driving and complies with all necessary safety standards.

5. Vehicle Inspection
If you notice any issues with the vehicle, you must inform the agent immediately upon pick-up or within 90 minutes. Failure to report any issues within this time frame will be considered acceptance of the vehicle’s condition.

6. Transfer of Responsibility
Responsibility for the vehicle will transfer to you 90 minutes after the pick-up.

7. Documentation
During the pick-up process, pictures and/or videos will be taken to document the condition of the vehicle, its accessories, and the fuel level. You may take your own photographs, or the agent may share theirs with you.

8. Authorized Drivers
The vehicle should only be operated by the driver(s) listed in the rental contract.

9. Rental Terms
By signing this contract, you acknowledge the following responsibilities:

• You must not use the vehicle as a taxi.
• You are prohibited from renting the vehicle to third parties.
• You may not use the vehicle to tow other vehicles.
• The vehicle must not be used for racing or any illegal activities.
• The vehicle must be operated in compliance with all driving regulations.
• Off-road driving is not permitted with a non-4×4 vehicle.
• The vehicle must not be handed over to unauthorized persons.
• You must not exceed the vehicle’s passenger or cargo capacity.
• You must respect the sleeping capacity as declared during the rental process.

10. Breach of Terms
Failure to comply with any of the above conditions will result in the forfeiture of the deposit.

11. Legal Liability
Any legal consequences resulting from your actions or omissions, including any civil or criminal liability, are your sole responsibility.

12. Kilometer Limit
The is no kilometer limit.

13. Fuel Requirements
You must refuel the vehicle with the appropriate type of fuel as specified in the vehicle documentation.

Insurance

14. Standard Insurance
The vehicle is insured by INTERSIG under a Motor Liability Insurance (TPL) policy. This mandatory insurance covers the civil liability of the insured party for third-party damages resulting from an accident. It covers material damages caused by the vehicle, such as damage to motor vehicles, buildings, trees, animals, etc., except for damage to the vehicle involved in the incident.

15. Cross-Border Insurance
Traveling outside Albania is permitted only to Kosovo, Montenegro, and North Macedonia, provided you have opted for the Cross-Border option in the contract.

• To cross the border, you must subscribe to and pay the Cross-Border fee of €40 in advance.
• There is no additional insurance required for travel to Kosovo.
• For Montenegro, an additional insurance fee of €15 for 15 days applies, payable by you at the border.
• For North Macedonia, an additional insurance fee of €40 for 15 days applies, also payable at the border.
• Travel to any other countries (such as Greece, Croatia, Bosnia-Herzegovina, Serbia, Bulgaria) is prohibited.

16. Parking Insurance
If you have opted for parking insurance, it covers any minor scratches incurred while parking the vehicle. It does not cover damage resulting from accidents. The insurance also covers issues with tires and wheels.

Contraventions

17. Liability for Damages
You are responsible for any damages not covered by the insurance policy, including but not limited to:

• Interior cabin damage
• Tire damage
• Engine damage
• Chassis or underbody damage
• Flooded engine
• Damage due to poor-quality fuel
• Transmission damage caused by misuse
• Damage caused while under the influence of alcohol or drugs
• Explosion or fire-related damage
• Damage caused by unauthorized drivers

18. Accessories
You are responsible for any damage or loss to accessories provided during the rental period (e.g., tents, kitchen, sleeping bags, etc.).

19. Reporting Damage
You must report any damage to the agent immediately. Failure to do so will result in the full deposit being retained, regardless of the extent of the damage.

20. Fines
You are responsible for any fines incurred during the rental period. If you fail to report these fines to us, the fine amount will be tripled. If you are unable to pay the fine or lack time to do so, the agent can pay it on your behalf for an additional fee of €20 per fine.

21. Accidents
If involved in an accident, you must submit the Police report to the agent. Failure to do so will result in you being responsible for the full cost of the damage.

22. Criminal Offenses
If you engage in any criminal activity, as defined by Albanian and European law, or if the vehicle is confiscated by authorities, you are liable for the full value of the vehicle and its accessories.

23. Non-Covered Payments
You will be charged for any payment not covered by insurance.

24. Vehicle Downtime
If the vehicle is damaged and requires repairs for several days, we will provide a replacement vehicle (small car with a floor tent and camping equipment) at no additional cost. However, the rental price remains unchanged, and no refund will be issued.

25. Cleaning Fees
You will incur a €60 fee if the vehicle is returned dirty, both inside and out. Manual cleaning of the vehicle is not acceptable; it must be cleaned at a professional cleaning service.

26. Accessory Cleaning Fees
An additional €15 charge will apply if the accessories are returned dirty.

27. Roof Tent Usage
Eating in the roof tent is prohibited. If the roof tent is found dirty, a €20 cleaning fee will apply.

28. Smoking Fees
A €100 fee will be charged if smoking is detected inside the vehicle.

29. Fuel Fees
You will be charged €3 per liter for fuel if the vehicle is returned with less fuel than it had at pick-up.

30. Late Drop-Off Fees
A fee equal to the cost of one additional day’s rental will apply for every hour you are late in returning the vehicle.

31. Payment Delays
A 2% fee of the total rental cost will be charged for each day you delay your payment due to damages or fines incurred during the rental period.

32. Extra Driver Fees
An additional €50 fee will be charged for any extra driver listed in the rental contract. A €100 fee applies if an unauthorized driver operates the vehicle.

33. Unauthorized Border Crossing
If you cross the border without notifying us, a penalty of €300 will be applied.

In Case of Problems

34. Accident Procedures
In the event of an accident, you are required to follow all necessary procedures, including notifying the Police and the agent. You must obtain a copy of the Police report or the insurance decision.

35. Assistance and Support
For any problems or concerns during your rental, you may contact the agent, who will be available to provide assistance. In the case of vehicle issues or accidents, you must stop the vehicle and contact both the agent and the Police immediately.

36. Agent Support
Your agent will offer guidance and assistance, including help with translation and, where possible, will provide direct support or arrange for assistance at your location.

These terms and conditions aim to ensure clarity and mutual understanding between both parties. By signing this agreement, you acknowledge and agree to all conditions outlined herein.